Draft pending owner approval

Privacy Policy

Last updated: September 2026

Who we are

Heaven Redolence is a handcrafted soap and skincare studio. This policy explains what information this website collects and how we use it.

What we collect

We collect only the information you choose to send us. When you use our contact, custom-order, wholesale, or product-updates forms, that may include your name, email address, phone number (optional), business name, and the details you write in your message.

How forms are processed

Form submissions are processed by Web3Forms, a third-party form service, which delivers them to our email inbox. Web3Forms handles your submission only to deliver it to us. If you choose to send your request from your own email app instead, it goes directly to HeavenRedolenceSoap@gmail.com.

How we use your information

We use what you send to answer your questions, prepare quotes and custom orders, follow up on wholesale or placement requests, and, if you asked for them, send occasional product updates. We do not sell or rent your personal information.

Hosting, cookies, and analytics

This website is hosted by Vercel, which may keep standard technical logs (such as IP address and browser type) to operate and secure the site. We do not use advertising or tracking cookies on this site.

Your choices

You can ask us at any time to stop sending product updates, or to delete the messages and contact details you have sent us, by emailing the address below.

Changes

We may update this policy from time to time. The date at the top of this page shows when it last changed.

Contact

Questions about privacy: HeavenRedolenceSoap@gmail.com or 347-569-4205.